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Inamo: the Restaurant of the Future?

Inamo is a restaurant chain in London which is offering diners a unique and interactive experience which sees you controlling the ordering of food and drinks, taking the waiter/waitress out of the equation. Can it work? We went to find out. 

For many years now, ordering food in a restaurant has followed a very familiar pattern.

You are:

  1. Shown to your table
  2. Given menus
  3. Read the menus
  4. Wait for the waiter to come back
  5. Order drinks
  6. Look at the menu some more
  7. Get you r drinks
  8. Order you food
  9. Get your food
  10. Eat your food
  11. Try and get the attention of the waiter to order dessert
  12. Order Dessert
  13. Get the attention of the waiter again
  14. Call for the bill
  15. Get the bill
  16. Get the attention of the waiter again
  17. Pay the bill

For most of us this is a typical experience in a restaurant, but the Inamo chain of Pan-Asian eateries in London is looking to change all that by putting you directly in charge of ordering your food and drink, without having to deal with a waiter ever again.


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