Research suggests that it only takes three to five seconds to create a good first impression. As far as real estate business is concerned, creating a good impression is a must. So, whether you are a newbie agent or a high-caliber one, you need to create a good first impression so you can successfully close that deal. Here are some tips:
Establish good signals through non-verbal communication
Forbes points out that shaking of hands and practicing a good eye contact should be innate in you. This is to make sure you are not doing anything that would ruin a client's good impression on you.
Speak clearly
Clients are impressed if you can utter words clearly and professionally. They are also impressed with agents who are confident in themselves because it signals to them how knowledgeable you are of the business you are presenting.
A smile makes a difference
A smile says a lot about your personality. Clients are more drawn to agents who possess a good attitude of greeting them with a smile as related in the The INC Website.
Your clothes should project an appropriate image
If you want an executive look, you should wear suits. If you want your clients to see you as creative, your clothing and jewelry should reflect your personal creativity. You should analyze deeply your kind of attire to suit the kind of occasion you are in. This says a lot to the client on how they will form their first impression towards you.
Lend your ears
Entrepreneur explains how active listening contributes to trust. So, during your conversation with your client, establish eye contact with him so as to show that you are fully involved in the conversation. When you heed his every word, it can give him confidence that you are trying your best to understand him. Through keen listening, you can gain his trust and good rapport will be established between the two of you. Remember, the art of listening is necessary in business partnerships.
Increase your efforts in controlling yourself. You don't want to fail in making a sale or closing that deal just because you project a not so good impression to your clients.
