Mobile and cloud-based multi-site property management company, SMS Assist, has announced the development of its new Residential Division, focused on improving resident experience, reducing costs, and enhancing logistics for property owners that will be led by real estate executive, Mike Travalini.
"I've experienced the transformative quality of the SMS Assist platform firsthand, initially as a client and now as part of the world-class SMS Assist team," said Mike Travalini. "I believe in the technology because I've seen what it can do. Not only does the platform improve in-house employee efficiencies and quality of service while saving time and other costs, but working with SMS Assist to maintain residential and REIT properties can actually help protect the asset value over the long term, which creates better experiences for the individuals and families renting the units, and ultimately, driving value for the property owners."
According to the press release of SMS Assist in Business Wire, Travalini has more than 15 years of experience in the real estate industry. He was the former senior vice president of operations for Starwood Waypoint Residential Trust, where he watched over customer service, repairs and maintenance for a national portfolio of 17,000 homes. As the president of the new Residential Division of SMS Assist, Travalini is responsible for the expansion of the company's management, repair and maintenance capabilities, as well as the technology platform for its residential and real estate investment trust (REIT) clients.
"Mike is a real-estate all-star and his proven success managing elite teams and large portfolios reflects our entrepreneurial values at SMS," said Mike Rothman, CEO of SMS Assist. "Our platform, presently servicing more than 110,000 locations, helps clients save time and money, and Mike's world-class talent is helping us grow our services to create a true one-stop shop for our valued residential clients and affiliates."
SMS Assist is a Chicago-based technology company providing multi-site property management to a roster of clients with more than 110,000 service locations.
